I’ve always love this quote and and repeated it hundreds of times in my management career.
“You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.” — Jan Carlzon
I’ve always love this quote and and repeated it hundreds of times in my management career.
“You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.” — Jan Carlzon